There’s a big difference between just calling yourself a process server and making a profit. Let’s take a closer look at how to be a successful process server:
- First, you’re never going to make any money if you’re wasting your time on gear, toys, and gadgets. A lot of new process servers dump precious hours into unproductive activities. Whenever you’re not busy serving papers, you should be thinking, “Where do I find my next client?” A successful process server stays hungry and works for the business.
- A successful process server is always marketing. Whether this is building a website or asking for referrals, they understand that growing their business is as important as completing good serves.
- A successful process server knows that the competition is always out there, ready to swoop in and steal a client. Going the extra mile to keep your clients happy is the key to repeat business and long-term relationships. Ideally, clients only want to hear from your when the work is done. The less you trouble a busy paralegal, the more likely she is to keep sending you work.
It’s not all just driving around town and knocking on doors.
Clients are everything.
A Successful Process Server Adapts
This industry is changing. The signs are all around us.
Electronic filing has become the standard; it’s even required in some jurisdictions. And GPS location stamping looks like it’s here to stay.
As we look to the future, new acceptable forms of serving process will emerge, like service through social media.
Don’t believe it? Cases have already hit the courts (external link to a New York Post article).
In a business known for being old-school (ugh, fax machines), there’s pressure to keep up with the rapidly evolving legal industry. The lawyers are going paperless, and so are we.
Stay flexible, or you’ll fall behind.
No one ever said it would be easy.